Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your computer or mobile device when you visit websites. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

2. How We Use Cookies

Zigma Software uses cookies to improve your browsing experience, analyze site performance, and ensure our platforms remain secure. Specifically, we use cookies to:

Remember your preferences (e.g. language, region, or theme settings).
Identify session states for logged-in users.
Track anonymous website traffic data to help us optimize page loading and design.
Assist in our customer support chat widgets and ticket logging features.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for navigating our website and utilizing core features. Without these cookies, services like secure login, shopping carts, and billing cannot be provided.

Performance & Analytics Cookies

These cookies collect information about how visitors interact with our website (e.g. which pages are visited most frequently). The data collected is aggregated and anonymized, used strictly for improving the functionality of our website.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your username or region) and provide enhanced, more personal features.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our services and deliver relevant integrations. For instance, we integrate services from:

Google Analytics: To evaluate site performance, traffic sources, and aggregate user navigation paths. Google’s privacy and cookie policies govern these statistics.
Telecom & Communication Providers: To facilitate SMS and WhatsApp API connections, which may set functional cookies during user authorization or session validation.

5. Your Choices & Controls

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

For details on how to manage cookies on major browsers, you can check:

Note: If you choose to decline cookies, some portions of our website or business portals may not function properly or could display visual errors.

6. Updates to This Policy

Zigma Software may update this Cookie Policy from time to time in order to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies.

7. Contact Information

Email: info@zigmasoftware.com

Address: Zigma Software, Erode, Tamil Nadu, India

ZIGMA SOFTWARE - Cookie Policy